For UK Estate & Letting Agents

AI receptionist for UK estate & letting agents.

Portal leads go cold in minutes and viewings get missed while your team is out on appointments. Our AI receptionist answers every call and enquiry 24/7, qualifies the applicant, and books the viewing before the lead cools.

UK estate and lettings agency office with screens showing property listings and a busy enquiry pipeline

The short answer

An AI receptionist for estate and letting agents answers every call and portal enquiry 24/7, qualifies applicants and buyers, books viewings into your diary, and captures out-of-hours leads from Rightmove and Zoopla — so enquiries stop going cold while your negotiators are out on appointments.

Read the Brookline Lettings case study

What it does

What your AI receptionist does for every enquiry.

01

Books viewings 24/7

Buyers and tenants book viewings around your diary at any hour, with the property, time and contact captured automatically.

02

Qualifies applicants

Budget, position, chain, move date and pet/affordability criteria are captured up front, so negotiators only spend time on real prospects.

03

Catches portal enquiries

Out-of-hours Rightmove and Zoopla enquiries are answered and qualified in minutes, not the next morning when the lead has moved on.

04

Routes the right enquiry to the right team

Sales, lettings, maintenance and vendor calls are triaged and routed — with maintenance issues logged for property management.

Who it's for

Built for agencies losing leads to slow follow-up.

  • Independent estate agents competing with corporate response times.

  • Letting agents drowning in applicant and maintenance calls.

  • Agencies paying for portal leads, then missing the call that follows.

  • Branches whose phones go unanswered while staff are out on viewings.

  • Property managers losing evenings to out-of-hours tenant calls.

How it works

From audit to deployed agent in weeks, not quarters.

  1. 01

    Agent Audit

    A free 30-minute call to look at your enquiry volume, portals and where leads go cold. Written ROI projection within 48 hours.

  2. 02

    Fixed-scope build

    We configure the receptionist to your stock, applicant criteria, viewing rules and how you route sales vs lettings.

  3. 03

    Deploy on your number

    It goes live on your branch number and calendar, integrated with the way you already work.

  4. 04

    Measure & improve

    We track booked viewings and qualified applicants and keep tuning until it pays for itself.

The honest comparison

Voicemail, a call centre, or an AI receptionist?

VoicemailCall centreAI receptionist
Answers 24/7
Books viewings into your diarySometimes
Qualifies applicants
Catches portal enquiries instantly
Sounds like your branch
Typical monthly costFree£££££

Pricing & ROI

One extra completed let or sale pays for the year.

Pricing is fixed to your enquiry volume, not a per-minute meter. In a market where speed-to-lead wins instructions, a single recovered viewing or applicant can cover months — and if it hasn't paid for itself in 90 days, we keep building until it does.

  • Fixed monthly price scoped to your enquiry volume.
  • Books viewings and qualifies applicants automatically.
  • Pay-Back-Or-We-Keep-Building guarantee.
  • Written ROI projection within 48 hours of your free audit.

The proof, not the pitch

47,000+

Operational hours reclaimed

Across UK, US & EU deployments

$2.4M+

In operational cost cut

Across Raynaters deployments to date

23

Active deployments

v3 framework · 14 months of refinement

Pay-Back-Or-We-Keep-Building guarantee — agents pay for themselves within 90 days, or we keep building until they do.

A recent result

BLBrookline Lettings

31 hrs/wk

Admin time reclaimed

The challenge

A lettings team lost a full day a week to referencing, document chasing and re-keying across three disconnected systems, delaying move-ins.

The outcome

An agent now runs referencing intake and document chasing end to end and keeps their systems in sync — reclaiming 31 hours a week for the team.

Daniel Pearce, Operations Director, Brookline Lettings

FAQ

Questions, answered straight.

Yes. It checks your live availability, books the viewing for the right property and negotiator, and captures the applicant’s contact and position — so the booking is done before the call ends, day or night.

Your next step

Let an agent do the work you keep doing yourself.

Book a free 30-minute Agent Audit. We map your workflows, identify what's worth automating, and send a written ROI projection within 48 hours.

Free 30-minute Agent Audit · Written ROI projection within 48 hours · No pitch deck

Book a free Agent Audit