TradesNPNorthgate Plumbing & Heating
£4,100/mo
Recovered booked work
A two-van plumbing firm was losing emergency and out-of-hours jobs to voicemail. An AI receptionist now answers, triages and books every call.
NoteThis is a representative case study illustrating the type of results our deployments deliver. Metrics are indicative of typical outcomes. Client details will be updated with verified data as engagements are confirmed.
RD
Riverside Dental Practice
Clinics
Lifted captured new-patient bookings by 22% across two sites.
The challenge
Riverside runs two busy dental sites. At peak times and after hours, roughly a third of calls went unanswered, sending would-be new patients to a full voicemail box — and often to a competing practice with a live phone line. The front-desk team was constantly interrupted mid-task.
The solution
We deployed an AI receptionist connected to their practice calendar. It answers every call, books and reschedules appointments in real time, handles routine questions about treatments and availability, and captures new-patient enquiries out of hours. The front desk now handles the patients in front of them, not a ringing phone.
The results
+22%
New-patient bookings captured
24/7
Appointment booking cover
1/3
Of calls previously missed — now answered
“The phones used to win. Now every patient gets answered and booked, even on a Sunday evening, and our reception team can actually focus on the practice. The new-patient numbers speak for themselves.”
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