NoteThis is a representative case study illustrating the type of results our deployments deliver. Metrics are indicative of typical outcomes. Client details will be updated with verified data as engagements are confirmed.

LA

Lumière Aesthetics

Cosmetic Clinics

Recovered around £6,800 of booked treatments a month.

Upscale UK cosmetic aesthetics clinic waiting room with elegant reception desk and luxury decor

The challenge

Lumière’s practitioners couldn’t answer the phone or messages while mid-treatment — and in aesthetics, each missed enquiry can be a £150+ booking. High-intent leads from ads and social were slipping away to faster-responding competitors.

The solution

We deployed an AI receptionist across their phone and enquiry channels, connected to their booking system. It answers instantly, qualifies against suitability rules, books consultations and treatments, and follows up on enquiries with reminders and deposit prompts to protect high-value slots.

The results

+£6,800

Booked treatments recovered per month

24/7

Enquiry capture and follow-up

No-shows reduced with reminders & deposits

Every missed call was a treatment booking walking out the door. Now nothing gets missed — calls, DMs, late-night enquiries — and the recovered bookings have been transformational for the clinic.

Sophie Bennett, Clinic Owner, Lumière Aesthetics

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